What Happens When You Request a Quote from TinyFirm

You found the price list. Launch is $1,500. Standard is $3,500. Care plans run $99 to $499 per month. The numbers are public.

But there is no "Buy Now" button. That is intentional.

Some owners hesitate because they expect a hard sell, a surprise scope creep, or a checkout flow that locks them in before they have questions answered. This post walks through exactly what happens when you request a quote from TinyFirm Web Services: what the call is like, what you receive in writing, what you are not committing to, and what comes after you say yes.

No mystery. No pressure playbook.

Why There Is No Checkout on the Site

Web projects are not one-size-fits-all.

A restaurant needs reservations. A contractor needs a simple contact form. A shop needs a cart. A nonprofit might need donation tracking behind the scenes. The catalog prices on Web Services are real and fixed, but which items belong on your quote depends on a short conversation.

TinyFirm's model is consultative:

1. Talk first
2. Quote second with every line item spelled out
3. Build third, only after you approve

You will never click "purchase" on tinyfirm.dev and wonder what you bought. That reduces fear for owners who have been burned by vague proposals or upsells mid-project.

Step 1: You Request a Quote

You click Request a Quote on the site (homepage, Web Services page, or this blog). That opens our booking page for Web Services.

What you do: Pick a time that works. The call is short. Bring whatever you have: an existing website URL, rough notes on pages you need, or a list of features (booking, payments, email at your domain).

What you do not need: A polished brief, brand guidelines, or every photo ready. We can work from "I am a dental office and I need five pages plus booking" and refine from there.

What you are not doing: Paying anything, signing anything, or promising to hire us. Booking a call is just a call.

Step 2: The Conversation (We Listen)

Ryan and Kevin, TinyFirm's founders, handle Web Services discovery. Both are on discovery and consulting calls. This is not a script designed to close you in thirty minutes.

Typical topics:

• What your business does and who the site is for
• What you have today (nothing, DIY platform, old Fiverr site, decent site that looks dated)
• Must-haves: contact form, booking, payments, online store, professional email
• Timeline and who supplies copy and photos
• Budget comfort (we align scope to catalog tiers, not open-ended guessing)

What the call is not:

• A high-pressure sales pitch
• A demand that you decide on the spot
• A technical interrogation. We explain terms in plain English if they come up.

If you already know you want a Website Refresh ($1,500) vs. a Standard build ($3,500), say so. We will confirm whether that matches your situation or suggest a different tier. See Website Refresh vs. Full Rebuild for the decision guide.

If you are comparing DIY vs. hiring, we will be honest about when DIY might suffice. See DIY Website Builders vs. Hiring Someone.

Length: Often 20 to 30 minutes. Shorter if your need is simple. Longer if you are scoping custom tools (private login areas, membership systems, quoting workflows).

Step 3: You Receive a Written Quote

After the call, we send a written quote with clear prices. Not a vague "estimated range." Line items tied to the public catalog where possible.

What the quote typically includes:

| Section | What you see | |---|---| | Build tier | e.g., Launch $1,500, Standard $3,500, Refresh $1,500 | | Add-ons | Booking $400, payments $500, e-commerce $1,800, business email $250, etc. | | What is included | Pages, form, Google tools, search basics, hosting, testing, handoff | | What you pay separately | Domain (~$12 to $20/year), Google email (~$7 to $14/person/mo if chosen), Stripe fees (2.9% + 30 cents per transaction), booking SaaS if team calendars | | Optional Care recommendation | Essentials $99/mo, Growth $249/mo, or Pro $499/mo, if ongoing help makes sense | | Timeline | Simple site or refresh: about 1 to 2 weeks after approval and content. Fuller site: about 2 to 3 weeks. |

Every SKU name and price matches the live Web Services menu unless your project is custom (quoted separately for tools not on the list).

What the quote does not include:

• Hidden hourly buckets with no cap
• "Starting at" language that changes later
• Subscription product charges (the AI team subscription is a separate product; we only mention it if you ask about building software yourself)

You review on your own time. Share it with a partner. Compare to How Much Does a Small Business Website Cost in 2026? or Fiverr vs. TinyFirm if you are weighing other paths.

Step 4: You Decide (No Pressure)

If the quote fits: You approve. We send a clear agreement. Work starts when you say go.

If it does not fit: You decline, pause, or ask to shrink scope. No hard feelings. No invoice for the call.

If you need changes: Ask. Remove an add-on, swap Launch for Standard, or split into phases ("refresh now, booking later"). We reissue the quote.

There is no countdown timer, no "this price expires Friday" tactic, and no deposit before you have seen the full scope in writing.

Step 5: Build, Preview, Go Live

Once you approve:

1. We build. You send content (text, photos, logos). We ask clarifying questions as needed.

2. You review a private preview. You see the site before the public does. You request changes within the agreed scope.

3. We go live on your domain. Your web address (like yourbusiness.com). Forms tested. Google Analytics and Search Console connected on catalog builds. Mobile and desktop checked.

4. Handoff. Short walkthrough so you know how to request future edits, whether through Care or on your own.

Typical timelines (after approval and content):

• Launch or Refresh: about 1 to 2 weeks
• Standard: about 2 to 3 weeks
• Custom or multi-add-on: confirmed on the quote

Step 6: Optional Care After Launch

Care is optional and month to month. No annual lock-in.

| Plan | Price | When we suggest it | |---|---|---| | Essentials | $99/mo | Site mostly static; you want uptime, backups, security updates | | Growth | $249/mo | Regular content changes, seasonal updates | | Pro | $499/mo | Online store, frequent edits, same-day response |

You can launch without Care and add it later. You can cancel Care anytime and take the site with you. We think that builds trust.

Full tier detail: What Website Care Plans Cover.

What If Your Project Is Not on the Price List?

The catalog covers most small business sites. Some jobs are custom:

• Private login areas for clients
• Membership and payment tracking systems
• Quoting tools fed from sales call notes
• Multi-location sites with unusual flows

We still follow the same motion: call, written quote, approve, build. Custom work is scoped on the call and priced for the job. Examples live under "Need something not on the list?" on Web Services.

Common Fears (Straight Answers)

"Will you hard-sell me on the call?" No. The call is discovery. Deciding later is normal.

"Will the price jump after I agree?" Not for catalog items. If you add scope mid-project ("actually we need a store now"), we quote the add-on before doing the work.

"Do I have to buy Care?" No. Recommended for most owners, never required.

"Is the website mine?" Yes. You own it. Cancel Care and take the site with you.

"What if I only wanted a price list?" Browse Web Services without booking. Request a quote when you want a proposal tailored to your business.

"What if I am not ready for months?" Book when you are ready. The price list stays public. Your quote may be refreshed if catalog prices change, but we do not use fake urgency.

"Who am I talking to?" Ryan and Kevin, TinyFirm's founders. Tartarian Technologies LLC DBA TinyFirm. contact@tinyfirm.dev · (307) 218-7548.

How This Differs From Fiverr or DIY

| | Fiverr / marketplace | DIY (Wix, Squarespace) | TinyFirm quote process | |---|---|---|---| | Price before work | Gig listing (may upsell) | Software subscription | Written quote after call | | Scope | Varies by seller | You define by doing | Line items from catalog | | Checkout on vendor site | Often instant order | Instant signup | No checkout | | Preview before public launch | Varies | You publish when ready | Private preview included | | After launch | Usually none unless upsold | You maintain | Optional Care, month to month |

We are not saying those paths are bad. They fit different needs. Our process fits owners who want clarity before money changes hands.

TinyFirm's Other Product

TinyFirm also offers a subscription for people who want to build their own software using AI inside Cursor. That product uses a separate Apply for a Discovery Call flow, not the Web Services quote booking. Same company. Two doors.

If you landed here while looking for the AI team, see /features. If you want a website built for you, you are in the right place.

The Bottom Line

Requesting a quote is a short call and a written proposal. Not a contract trap. Not an online cart.

You talk. We listen. You get prices tied to real catalog items. You approve when ready. We build, you preview, we go live. Care is optional after that.

When you are ready, browse Web Services for the full menu, then book a time. No online checkout. No pressure on the call.

Request a Quote